Don't Do It....5 Star Renovations took my money and did not completed the job.

Charlotte, North Carolina 0 comments

I had water damage and hired the company to do repairs (drywall, painting, flooring for the entire house. The subcontractor was great but decided to pull away from the job because of how the owner was handling the money, which I wasn't aware of until the owner took my money, over $2000. I also then found out that he was trying to put cheaper carpet in my home than what I had choosen just so he could pocket more money.

The subcontractors did get to complete the drywall, and painting; but come time for the flooring, and the owner took over, it went down hill. He met with me and was very attentive to my concerns, until he got the check. He kept lying about ordering the flooring. Once I called Lowes and got all the info I needed, I filed a complaint with the BBB. He had been lying about everything. He try to say I owed him more money to complete the project. You don't get money until the job is done. I thought he was as trustworthy like the subcontractor but I learned otherwise. When BBB tried to arbitrate, he backed out. I guess trying to buy more time to come up with the money he owes me. He screwed over another homeowner according to the BBB report. He went from an A score in February to now a score of D.

I am now filing a complaint with the Attorney General, not only did he take my money, come to find out, he was not a Pro for Home Advisor as initially stated when I hired them. Because I had submitted my request through Home Advisor, and the company called me within minutes of my request being submitted, I thought he was legit. I did research on the business and was ok with my findings but boy was I wrong. STAY AWAY FROM THIS BUSINESS OWNER.

Review about: Prepayment Fraud.

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